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AndrewModeratorHi bmusicus,
I have seen this problem before with a few other customers and have been unable to track this issue down. I have spent several hours searching for a solution to this, and most searches lead me to believe there is some issue with the PC system configuration. I will link the google results for a reasonable search term for this, and you can find this problem across the board for a large number of applications.
The ntdll library which you noted, is the Microsoft Win32 library responsible for the file dialog (among other things).
For other customers with this issue, they have been able to get around it by installing the 32bit version of the software instead of the 64bit version, or vice-versa. Give that a shot, and see if this allows you to save files. http://www.signalhound.com/Spike for the latest software.
If you try some of the troubleshooting tips found online for this issue, and find something that works, we would love to hear about it.
I apologize for the inconvenience. Let me know if installing the other version of Spike resolves your issue.
Regards,
A.J.
AndrewModeratorHi Ivan,
There are some hardware/software limitations that limit the step size to 1kHz with the TG/BB combo. I apologize for the inconvenience.
Regards,
A.J.
AndrewModeratorAndrew May 2, 2016 at 9:57 am in reply to: Reconciling bin size, span, trace length, center frequency, and start frequencyHi Andy,
Yes, you can think of it as the center frequency of that bin.
Regards,
A.J.
AndrewModeratorAndrew May 1, 2016 at 10:51 am in reply to: Reconciling bin size, span, trace length, center frequency, and start frequencyHi Andy,
I apologize for the confusion. The span found in the bbr file is the span that was entered by the user. Due to a number of reasons we aren’t able to hit the span,start,stop entered by the user exactly, so we return the frequency of the first bin and the bin size. If you need to calculate the frequency of any bin in the sweep, use the bin size and trace start frequency. The bbr file stores the user entered values so that we can display those nice round numbers on the UI when the user replays their sweep.
Let me know if you have follow up questions.
Regards,
A.J.
AndrewModeratorHi Ik3gjm,
Depending on the video card, it is possible Spike will not be able to run on the PC. If you have the latest video video driver and it still doesn’t work, then either the GPU doesn’t have the required architecture or the driver isn’t compatible. Sometimes you might have to go direct to the GPU manufacturer to find the latest driver.
If you want to move forward with the legacy application, you can send any issues you have opening the application to support at signalhound dot com and we can assist you.
Regards,
A.J.
AndrewModeratorHi chetferry,
We are aware of these issues. This is something we want to address but haven’t set aside time for yet. I apologize for the inconvenience.
Regards,
A.J.
AndrewModeratorHi Amorim,
Thanks for the update!
Regards,
A.J.
AndrewModeratorHi Germania,
The smith chart is only available on the 2.18 software, I just want to verify that is the software you are trying to install.
I’m not familiar with this error message. Have you tried to run the installer as administrator?I tried searching for the error message and there are plenty of suggestions for trying to resolve the issue. Here is one for instance.
http://superuser.com/questions/478631/dll-could-not-be-run-for-msi-installers
I would try searching the error message (google) and seeing if any suggestions work for your. Most results indicate it could be Windows not being fully updated, or an folder permissions error.Let me know if you are able to resolve your issue or have further comments/questions.
Regards,
A.J.
AndrewModeratorAndrew April 18, 2016 at 9:14 pm in reply to: .bbr file format: What's the difference between the two copies of each spectrum?Hi Andy,
The two arrays would be unique using the min/max detector with most rbw/vbw/sweep time settings. They are always the same when using the average detector. The min values can probably be discarded for most purposes.
Let me know if you have further questions.
Regards,
A.J.
AndrewModeratorHi Catshot,
Currently setting a frequency offset in the software is not available. This is something we have wanted to add in for awhile. Thanks for the suggestion.
Regards,
A.J.
AndrewModeratorHi Catshot,
The SA44B is compatible with HDSDR. We provide the files and information necessary for setup on the SA44 downloads page. HDSDR can record the full bandwidth of the device continuously (~250kHz bandwidth) and can be played back through the HDSDR software.
Our software (Spike) can record sweeps indefinitely to a file which can be later brought back into the Spike software.
If you have programming experience, our spectrum analyzers all have a C interface and could easily interface a number of SDR programs with a bit of work. This also include professional environments such as Labview, Matlab, GNU radio, etc.
The SA44B is only compatible with our tracking generators. With the SA44/TG44 pair, you can sweep filters across the full frequency range.
Let me know if you have follow up questions.
Regards,
A.J.
AndrewModeratorHi Harold,
You are referring to the “Frequency Different Meter” utility? If so, yes, this will be added to the software. I don’t have an exact timeline for this addition, but I would suspect in the next 1-2 months. The Spike software will notify you of a software update when one is available, in the lower right hand corner of the status bar.
For the time being, you can still use the old software if you need to make this type of measurement. When we release it for the new software, it might be under a new name, I am thinking “Frequency Counter” or something of the like.
Regards,
A.J.
AndrewModeratorAndrew April 12, 2016 at 8:57 am in reply to: SA44B How do you clear an imported CSV limit file from screen?Hi Harold,
I just realized that you are using the SignalHound 2.18D software. In that case there is no way to clear the limit line short of closing the software. I apologize for the inconvenience.
On the other hand, if you are interested, we have released a new software interface for our spectrum analyzers. It is called Spike, and can be downloaded for free here, http://www.signalhound.com/Spike. It can be installed along side your existing application. Going forward, it is what we recommend to new users. Along with many other additions, you can clear the limit lines in the software.
Let me know if you have further questions.
Regards,
A.J.
AndrewModeratorAndrew April 11, 2016 at 2:29 pm in reply to: SA44B How do you clear an imported CSV limit file from screen?Hi Dept911,
See File->Import->Limit-Lines->Clear Limit Lines.
I think this will do the trick.Let me know if you have any other questions.
Regards,
A.J.
AndrewModerator- This reply was modified 8 years ago by Andrew.
Hi Electronic Eel,
Yes, the process you described is the standard method of testing on an EMI receiver.
QP sweeps may come at a later date.
Regards,
A.J.
AndrewModeratorHi Electronic Eel,
Yes, in the next release we will be adding quasi-peak detectors. They will be single frequency measurements, not QP sweeps. If you have used pre-compliance software, you will recognize the detector bar meter plots. For now, the BB60C will be supported for these measurements.
Regards,
A.J.
AndrewModeratorHi Danny,
I’ll add to what KB0NE said.
For the latest Intel processors, the dual core i5 and i7 processors are good enough to run our software. If you plan on running other heavyweight software in parallel with ours you should consider the higher end processors. The latest Intel processors also have integrated graphics capabilities which are more than adequate for our video requirements. People run into issues with video requirements on old hardware (>5-10 years old). You shouldn’t have to worry about this.SSDs are common and nice in laptops now, but they are not required for our software.
Let me know if you have further questions.
Regards,
A.J.
AndrewModerator- This reply was modified 8 years ago by Andrew.
Hi Tisha,
I really like all of these suggestions. Thank you for taking the time to write these out, and thank you for using our products.
I keep track of all customer requests and try to implement a few for each release. Obviously I can’t guarantee I will get to all of them.
A quick note, the VSG does drift for several minutes while warming up. Is it possible this is what you were seeing? Once warmed up, the frequency should not drift enough to need to reconfigure the demod settings. I would try to plug in the VSG for ~15 minutes before using it for frequency-sensitive applications. If you see large frequency drifts even after this period, let us know. Also, there is the adjustment screw on the VSG, which allows you to manually adjust the time base after warm-up. A small adjustment will generally get you within 1 ppm. Just set it to 1 GHz CW and use the BB60C with a 50 kHz span and adjust to center.
Thanks again for the feedback.
Regards,
A.J. & Justin
AndrewModeratorHi Tisha,
Our locking cable is shorter than 1 meter, I think around 20 inches. The locking cable is custom, due to the spacing of the screws. We used to provide a full 1 meter non-locking USB 3.0 cable before the locking cable, and the part number/manufacturer for that is, (Superlink, NR-CAB3943).
If you are looking for something longer, it is difficult to find the y-cable variant without getting something custom. Also, signal loss occurs quite often on USB 3.0 on longer cables. You could consider active USB 3.0 cables if you need very long cables. Customers have used with success, SIIG USB 3.0 5-20m active cables, Cable matters USB 3.0 10m active cables, and Cornings 20m USB 3.0 to optical cable. We do not have experience with these cables and cannot guarantee they will work with your system, only that customers have reported success.
We have a few extra 1 meter non-locking cables if you want one. Email us at support at signalhound and we can send you one.
Regards,
A.J.
AndrewModeratorHi facotl,
In our last software update, we added 6dB bandwidth RBWs, which are commonly used in EMC/EMI measurements. We currently offer only basic spectrum analysis measurements and not the EMC features people expect, such as segmented sweeps (sweep lists), peak tables, quasi-peak detectors, etc. We may have something for BB60 users in the near future, but the SA44B and its software image rejection do not make it well suited for EMC measurements.
If you have further questions, let me know.
Regards,
A.J.- AuthorPosts