Our Return Policy & Warranty. We’ve Got You Covered.
Note—Our rental program is discontinued. If you are wanting to rent a Signal Hound device, we instead offer our 30-day money-back guarantee, outlined below.
Complete customer satisfaction is our absolute first priority. To show this, we offer the following information:
30-day return policy
The first time you buy any given Signal Hound product, you can try it for 30 days. If you’re not completely satisfied with the device within this 30-day time period, then return it for a full refund, minus the cost of shipping. See Terms & Conditions for details.
Sound too good to be true? We get it. In a world of bait-and-switch business practices we can all feel a little jaded. Contact our Sales department if you want to hear more about our return policy, directly from us.
We also provide a standard 2-year warranty on Signal Hound-built products. Signal Hound will decide whether to repair, replace, or refund your purchase if it fails due to a manufacturing defect during this time. If you would like a warranty length longer than two years, extended warranties are available for an extra charge at the time of device purchase. The cost for an extended warranty is listed on each product page.
If you have any questions, please contact us.