JacksParticipantJacks September 10, 2019 at 3:47 am
Having more than 10 BB60C with firmware 8, we want to update BB60C with firmware 7 to version 8 or better. No information needed: https://signalhound.com/support/product-downloads/bb60c-bb60a-downloads/. I would like to get the firmware version 8 and a description of how to do this.
AndrewModeratorAndrew September 10, 2019 at 8:17 am
Do you have any issues with the BB60C with FW version 7? FW version 8 addresses an issue where the device doesn’t properly power cycle when a valid USB 3.0 connection is not detected. This ended up helping some customers on embedded/small form factor and certain other motherboards. In general we don’t recommend updating unless the FW version specifically fixes a problem you are experiencing.
If you still want the link to the version 8 updater, please contact me at firstname.lastname@example.org.
JacksParticipantJacks September 10, 2019 at 10:14 pm
Yes, there is a problem, with firmware version 7 when measuring channel power, changing Gain and attenuation, we observe a different power level. We don’t know what meaning to believe. We hope to solve this by updating the firmware.
AndrewModeratorAndrew September 11, 2019 at 8:29 am
Thank you for contacting me via email.
The firmware update will not resolve this problem. I will be emailing you shortly for technical support.
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