Here is the initial pop up when trying to run the SW

Hi Andrew,
I will gather some pictures and send them.
Also, do you have a work email i can submit purchase questions to? We’re looking into some addons to our current SM435B unit.

Hi Andrew,
I meant to say that the SW only runs on 1 computer. If someone else installs the Spike SW then the Spike SW does not run on another computer. We are not running concurrent laptops. One person at a time but independent accounts. Is this normal. Can the SW be installed on more than 1 laptop?

Hi Andrew,
Yes, we have tried the peak table. We have been playing with the excursion and Pk threshold settings and that seems to help a bit more.
Another question I have is that the SW seems to get hung up when different users try to open it. I will upload a screen shot of what we are seeing and now we are unable to connect to the Spec Ana. Do you have any suggestions for this?

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Hi Andrew,
Thank you for your feedback. I did adjust the Pk threshold and excursion settings; however, it seems as if the 2nd, 3rd or any other marker can’t pick up the next high peak left or right. I can drag the marker closer to the signal of interest and the use peak right/left then the marker goes to the signal that I’m interested in. The delta between my tone and the harmonics of interest is as high as 40dBc.
Can Pk threshold and or excursion be turned off? Would that help the SW find the next peak right/left without much trouble?
Another thing I noticed is that the markers I add on my spurs/harmonics don’t stay at the peak of the signal.
Do you have any other suggestions?

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