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sk111ParticipantBrief update for anyone else stuck in the same boat…
Upgraded to Win10 and when I got the machine back the driver version was automatically incremented up to 20.19.15.4835 (16-Oct-17). Spike now works, no more frozen screen and fortunately no other issues from the Windows upgrade.
Thanks!
sk111ParticipantHi Andrew,
Thanks for the suggestion, but unfortunately it wouldn’t install on my machine with an error ‘not approved for this model’ or something like that. I went back to Lenovo’s website and managed to manually install a newer version (as opposed to the automated update search I did yesterday) and now I’m sitting at:
OpenGL 4.4 Driver 20.19.15.4531 (.dll) 29-Sep-16
The bad news is that the problem is still with me. Do you expect that Spike really needs the latest drivers? It seems something as of late 2016 is relatively recent.
If there are no other ideas, my only option seems to be to ask my IT group to upgrade the laptop to Windows 10. Lenovo did have Dec’17 drivers available for my laptop on Win10 but not Win7. I’m not really looking forward to this as I’m afraid I’ll run into completely unrelated issues with other software, so hopefully you have another thing or two to try beforehand.
Thanks,
Seth
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