Windows 10: Spike shows up in toolbar/ Task Manager/ Alt+Shift but doesn't open

I’m using a USB-SA44B on a MSI GL638RE on Windows 10. I’ve never had issues running my SA44B on this machine before but suddenly my Spike will no longer open.

Spike shows that is running via Task Manager and Alt+Tab but when I click on the icon on my taskbar or Alt+Tab to the program, nothing happens.

I’m seeing data yellow light on the SA44B. The problem persists even if the SA44B is not connected.

Jordan,

It sounds like Spike is off screen. I’ve seen this happen when a user goes from 2->1 monitors or changes their monitor config.

You can reset the Spike default starting position by deleting the file at

C:\Users\AJ\AppData\Roaming\SignalHound\Layout.ini

Replace AJ with your user name. AppData is also a hidden folder, you will have to “Show hidden folders” to see it. Do this with Spike closed and relaunch, it should recenter the app.

There are also Windows shortcuts that move windows in focus around. If you alt-tab to the application, you can used Windows Key + (up/down/left/right) to move windows around.

Let me know if this works for you.
Regards

Andrew,

That did the trick! Thank you very much!

And you were correct about the multiple monitors.

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