Dhivagar D June 25, 2018 at 1:30 am
- This topic was modified 3 weeks ago by Dhivagar D.
I am using HP elitebook 6930p laptop with intel centrino vPRO inside windows 10.I cant able to open SPIKE software i also tested in different OS but still the problem persists.I have attached the screenshot of my software showing the error.
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AndrewModeratorAndrew June 25, 2018 at 9:36 am
Based on the screenshot, the all white background in the center of the application indicates there is a GPU issue/incompatibility.
Are you able to try updating the GPU drivers for your system? You will have to find them on the HP website. We may be using newer OpenGL features than you have available on the system. From the HP website, this PC supports OpenGL 2.0 which is the bare minimum required by our software. If none of the GPU driver updates fix the issue, I suggest looking for a newer PC to run the software.
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