ARabinovichParticipantARabinovich September 10, 2021 at 3:17 pm
Installed 64 bit version of SPIKE on DELL Optiplex 960
64-bit operating system, x64-based processor
Edition Windows 10 Pro
Installed on 3/16/2021
OS build 19042.1165
Experience Windows Feature Experience Pack 120.2212.3530.0
Installed FTDI CDI drivers.
With or or without instruments connected to USB ports (TG124A/SA124B) Spike will crash immediately after lunching. Recommendations???
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ARabinovichParticipantARabinovich September 10, 2021 at 5:03 pm
Tried both 32 and 64 bit versions of Spike – same result
From Event viewer
Faulting application name: Spike.exe, version: 220.127.116.11, time stamp: 0x61030784
Faulting module name: OPENGL32.dll, version: 10.0.19041.1081, time stamp: 0x9b64dab0
Exception code: 0xc0000005
Fault offset: 0x00014a05
Faulting process id: 0x104c
Faulting application start time: 0x01d7a69e60dccd28
Faulting application path: C:\Program Files (x86)\Signal Hound\Spike\Spike.exe
Faulting module path: C:\WINDOWS\SYSTEM32\OPENGL32.dll
Report Id: 1132d78e-3c22-45aa-ae67-47936e0e24e4
Faulting package full name:
Faulting package-relative application ID:
AndrewModeratorAndrew September 13, 2021 at 8:34 am
The OpenGL failure suggests a graphics issue. We are likely using some rendering feature that is not supported by your GPU. Do you know what CPU/GPU are in your system? We can try to find a driver for your GPU, which can often resolve the issue.
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