Software hangs when TG124A has connected

Hi

I have been facing issue with the TG124A.
The spike software hangs ( shows not responding) when I connected TG124A with SA124B & also in TGStandalone appears as same.
So, I have checked VSG60A connecting with SA124B. It is working fine now.
Also I have reinstalled the spike software as well as USB drivers but still facing the issue ( displaying as NOT responding at the top of the software window)

Please advise on nature of the issue & what can be done to remedy this.
Looking forward your feedback.

Hi DSelvam,

Sorry for the inconvenience.

Can you please follow the instructions in the link below and let us know if it resolves your problem?

https://signalhound.com/sigdownloads/Other/TG%20VCP%20Instructions.pdf

Andrew

Thanks for your response.

Kindly let me follow the instructions & get back to you.

Thanks for the solution, the TG is working fine.

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