AGultekinParticipantAGultekin October 22, 2021 at 1:39 am
AndrewModeratorAndrew October 22, 2021 at 10:18 am
Is this the first time you have used the device?
Do you have an antenna attached?
What signals are you expecting to receive?
AGultekinParticipantAGultekin October 25, 2021 at 1:07 am
I have all type of broadband antennas. I tried nearly all of them but the result was same. I do not have any peak at any frequency.
For example, for Wifi frequencies in same area with other devices I got peak frequencies but with the malfunctioned BB60C not.
AndrewModeratorAndrew October 25, 2021 at 8:40 am
Please email aj at signalhound dot com and I can help you further. Please send me the following information.
1) What is the S/N of the unit?
2) Did you buy the unit new from us? How recent?
3) If the front end is damaged (such as a switch/atten) you may not see a signal. Is it possible the unit was damaged due to static or high input (> 20dB). Are you grounded when attaching your antennas?
I look forward to your response.
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