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Hello,
I have a couple of quick questions…1) I am having constant issues with the device disconnecting itself? Rather serious issue. Any ideas on why this is occuring or how to fix it?
2) I am a bit confused as to whether the SA44B actually has an internal 10MHz reference or not or whether it requires an External Source to provide this 10MHz reference?
When I go to settings->Reference and select 10MHz Internal it says that this mode is not available on this device does not support this feature? Or is this setting to output the 10MHz reference?Regards,
FrankHi Frank,
Yes, all of our spectrum analyzers have internal references. You do not need to provide an external reference unless you desire. Also, when you select “Internal Out” in the file menu, this does mean that you are attempting to output the internal reference on the BNC port, which is not supported for the SA44B.
As for your disconnection issues. Is this a recent issue, or has it always been like this? Basic troubleshooting steps might involve
1) Trying a different USB port on the PC.
2) Checking the USB connector for debris.
3) Swapping USB cables
4) Stopping background processes that might be consuming large amounts of resources.
5) Setting your power option to “High Performance” via the Control Panel->Power Options menu. This is a common solution to random device disconnects.
6) Disabling any anti-virus software.I look forward to your response.
Regards,
A.J.
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