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Hello,
today my USB-SA44B dyed while i measured reverse path on cable network.I dont know what happend, in spike it shows just noise around -90-99dBm 🙁
Is possible to repair it? USB is working, the spike recognize that i have connected it but it is not measuring 🙁
Thank you
Br
DaveHi David,
I’m sorry to hear that. The good news is that we can repair your unit. We typically offer a flat repair fee. If you are certain you have damaged the unit, you can either call us or email lori at signalhound dot com to get a quote and RMA number to send the unit in. Best time to call us is between 8-4 PST.
If you would like to further troubleshoot the issue you can contact justin at signalhound dot com. Justin will be able to help you diagnose your issue.
Let us know if you have any further questions.
Regards,
A.J.
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