Win-10 Spike Software has stopped running

In have recently installed Win 10 on my Laptop and Desktop computers. I’ve downloaded the latest drivers for Spike as well as the Spike Software. When I start up Spike, the software shows that it is trying to connect to the SA-44B, but after about 5 seconds it tells me the software in not responding and wants me to close out.

I do see the SA-44B in my Devices list in Win 10….and it only shows there when it is plugged in.

I am able to run the old Signal Hound software, but would prefer to use Spike.

Any ideas on what is causing my problem ?

Hi Dave,

Sorry you are having issues.

Can you email me at aj@signalhound.com? In your email, let me know the serial number of your device.

I haven’t seen the software crash in this way before. I can email you several troubleshooting ideas.

Regards,
Andrew

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