We get it. You’ve been tasked with heading out into the field to perform RF measurements of a mission-critical nature. You power up your trusty spectrum analyzer… and you see the dreaded “error” message.
Or maybe you’re in the lab, working up against a deadline. You fire up your test equipment to perform some pre-compliance tests – essential for maintaining the product launch timeline – only, your equipment doesn’t boot… it just sits there, dead and lifeless.
Your jaw clenches. You break out in a sweat. The last time you tried to send your test equipment back to the vendor for repair, it took three months for the company to respond and tell you that the product was no longer under warranty and the repair would cost half as much as new equipment. How long until purchasing approves budget for new equipment?
Signal Hound prioritizes your time – and minimizes your frustration
At Signal Hound, we understand that the reliability of your test and measurement equipment is crucial to your job performance. Your work can’t wait weeks, or even months, for a service team to process returns. Not only does Signal Hound offer some of the fastest repair turnaround times in the industry, but our products (all hand-built in the USA) are so reliable that we also offer one of the best warranties available.
How sure are we about the quality of our products? Our warranty program speaks for itself. We offer a standard two-year warranty on all Signal Hound-built products – an industry best. If your equipment fails due to a manufacturing defect during this two-year period, just send it in and Signal Hound will quickly decide whether to repair, replace, or refund your purchase. Even if your device is outside of the two-year warranty period, you can always send broken or ill-functioning equipment in for an assessment – with a promise that our service team will assist you with clearly-communicated results and potential next-steps.
Signal Hound’s team aims to have working equipment back in your hands as quickly and efficiently as possible. Our service team stands by, ready to help. Feel free to reach out at any time.
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